Model Number 0240060100 |
Device Problems
No Display/Image (1183); Application Program Problem (2880)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/31/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.The device manufacturer date is not known at this time.However, should it become available it will be provided in future reports.
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Event Description
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It was reported that the device lost image for 10 minutes during a procedure.There was no report of adverse consequences as a result.
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Manufacturer Narrative
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Alleged failure: (b)(6) medical center: (b)(6) called in advising or 17 sdc crashed during a case and wouldn't come up for 10 minutes.Sn: (b)(6).This is a coros room.Work order# (b)(4): salesforce case number (b)(4).The failure alleged in the complaint record was not confirmed/duplicated during the product investigation.The probable root cause(s) could be software failure.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.Manufacture date is not known.
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Event Description
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It was reported that the device lost image for 10 minutes during a procedure.There was no report of adverse consequences as a result.
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Search Alerts/Recalls
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