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We checked the returned unit and confirmed that the ccd module over saturation.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd module.In addition, we confirmed that the insertion flexible tube (ift) fluid damage, the segment fluid damage, the control body fluid damage, the segment broken, the objective gluing cracked, the control body corroded, the insertion flexible tube (ift) crushed, the insertion flexible tube (ift) leak, the bending rubber cut, the root brace rubber cut, the remote control buttons cut, the u/d knob loosened, the angulation-down angulation decrease, and the angulation-up angulation decrease; however, they are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586(image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
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