| Model Number |
0502-414-030 |
| Medical Device Problem Code |
Fogging (1253)
|
| Health Effect - Clinical Codes |
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
09/02/2022
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
Additional information will be provided once the investigation has been completed.The device manufacturer date is not known at this time.However, should it become available it will be provided in future reports.
|
| |
|
Event or Problem Description
|
|
It was reported that there was foggy image.
|
| |
|
Additional Manufacturer Narrative
|
|
The device manufacturer date is not known.This scope was not received for evaluation at stryker endoscopy.This scope was received at henke for evaluation.Based on the henke service record attached, the reported failure "bad picture" was confirmed.According to henke: scope evaluated as a level 3.Distal tip/fiber damage, broken lenses in system, negative scratches/cracked on edge, scratches on needle, residue on external optics.Probably root cause for this failure is: the complaint for ¿bad picture¿ has been confirmed and is due to customer use and handling.The reported failure mode will be monitored for future reoccurrence.
|
| |
|
Event or Problem Description
|
|
It was reported that there was foggy image.
|
| |
|
Search Alerts/Recalls
|