H10: the photos of the device confirmed the reporting of the baxter service engineer which had installed the machine.The stand of the base was bent, and this caused the body of the prismaflex being slightly tilted forward.The device malfunction concluded that the cause of the defect was due to the transport conditions and in particular the package of the device was reversed upside down during the transportation.To resolve the issue, the qualified technician replaced the base.Should additional relevant information become available, a supplemental report will be submitted.
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