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Section a: confirmation of patient involvement was requested but not provided.Manufacture¿s investigation conclusion: the reported event of a damaged flow probe cable was able to be confirmed.The flow probe (serial number: (b)(6)) was returned for analysis and a log file was downloaded for review.A review of the downloaded log file showed events spanning approximately 6 days ((b)(6) 2022 per timestamp).Events captured on (b)(6) 2022 took place in the testing labs at abbott.The console was operating a motor at a speed of ~4000 rpm and a flow of ~3.4 lpm.The system was shut down on (b)(6) 2022 at 10:00:00.There were no notable alarms active in the log file pertaining to the reported event.The flow probe was returned for analysis to the service depot with a tear in the outer jacket of the cable.The flow probe was able to function as intended; however, the flow probe was replaced due to the tear.The root cause of the reported event was unable to be conclusively determined through this investigation.The 2nd generation centrimag system operating manual section 4 entitled "warnings & precautions" warns "one additional 2nd generation centrimag primary console, motor and flow probe are required as backup system in the immediate vicinity of each patient whenever the centrimag or pedivas blood pump is used.The backup console must be connected to the backup motor and to the backup flow probe, have a battery charge sufficient for at least one hour of operation, be connected to ac power (except during transport) and be immediately available should the main console, motor or flow probe experience a malfunction." the 2nd generation centrimag system operating manual section 10 entitled "emergency and troubleshooting" states that "the recommended practice whenever there is a 2nd generation centrimag primary console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the backup motor and console to continue patient support.Do not exchange individual motors or individual consoles during patient support." the 2nd generation centrimag system operating manual has an emergency/troubleshooting section for the 2nd generation console.The recommended practice whenever there is a console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the back-up motor and console.Switch all components (console, motor, flow probe and cables) simultaneously to continue patient support, and then perform troubleshooting on the non-functioning system, when it is no longer being used for patient support.The 2nd generation centrimag system operating manual section 12.1 entitled "appendix i ¿ primary console alarms and alerts" contains a list of console alarms and alerts, as well as appropriate operator response to these events.The device history records were reviewed for the flow probe (serial number: (b)(6)) and the console was found to pass all manufacturing and qa specifications.No further information was provided.The manufacturer is closing the file on this event.
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