| Model Number |
AC*T DIFF 2 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
09/06/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The field service engineer (fse) was on site and confirmed what the customer reported.The fse inspected the instrument and found that the instrument was contaminated.To resolve the issue the fse decontaminated the isntrument and verified operation by running controls that passed.Bec internal identifier (b)(4).
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Event or Problem Description
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The customer reported the act diff 2 hematology instrument generated erroneous high platelet (plt) results for one patient sample.The instrument also failed plt backgrounds.It was confirmed that erroneous results were not reported out of the lab.There was no report of death, injury, or change to patient treatment as a result of this event.
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Search Alerts/Recalls
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