A product sample was received to perform an investigation.A visual inspection found the tamper seal was removed.No physical damage was noted on the device.Functional testing was performed.The power cord was plugged into the monitor, the monitor powered on, and the light emitting diode (led) power light started flashing.The blinking led light indicated that the battery was charging.This occurred while the external power was left applied.This information is provided to the user in the operation manual.A device history record (dhr) review was not performed because the results of the complaint investigation did not indicate a problem with the initial manufacture or prior repair of the device.The device operated as intended.The problem source was determined to be user interface.This remediation mdr was generated under protocol b10009406, as a result of warning letter cms# (b)(4).
|