The reported event could not be confirmed for the screws, all visible screws are in placed in the plate as required although there is a gap between the plate is visible on the received x-rays.The affected devices were not returned for evaluation, therefore no further investigation of the reported devices is possible.The complaint including patient questions was forwarded to medical affairs for review with following result: it can be said that satisfactory fracture healing is possible even with this plate positioning.The colleague is basically right when he says that the plate does not have to be in contact proximally.This is not absolutely necessary with angle-stable construct.The current position is not necessarily unacceptable and should therefore be adjusted.This depends on the further follow up and the upcoming x-ray.The image does show a persisting fracture gap, which is difficult to assess regarding the effect this may have for the upcoming healing.At the distal end of the plate as well as around the screws there seems to be some light zones within the surrounding bone which could be interpreted as a loosening area.However, with an interval of only one week between the operation and the control x-ray, the prognostic value is quite low.In general it can be mentioned that if we have notice, that a surgeon is using a stryker product wrong systematically we would reach out and try to support to improve the quality of care.This case can definitely not be assessed with the given information.It seems as if in this given case the relationship of trust between doctor and patient is permanently impaired.The patient should seek a second opinion by another surgeon in this case.We, as the manufacture cannot decide whether or not a surgical measurement is in need of revision (especially only with x-ray).A review of the device history was not possible because the lot number was not communicated.No corrective actions are required at this time.A review of the labeling did not indicate any abnormalities.No indications of material, manufacturing or design related problems were found during the investigation.Based on the provided information, the root cause was attributed to a user related issue in regards to the placement of the implants.No product related issue could be detected.In this context following statements of the instructions for use can be pointed out: ¿responsibility for proper selection of patients, adequate training, experience in the choice and placement of implants and the decision to leave or remove implants postoperatively, rests with the surgeon.Responsibility for choosing where and how bones are repositioned rests with the surgeon.¿ if the device is returned or if any additional information is provided, the investigation will be reassessed.
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