In the case description, the user reports the pdm began to get extremely hot while not in use.A battery was returned with the device.Initially, the device did not power on using the returned battery.The device was allowed to charge with the returned battery, and the pdm powered on and booted up with no issues.Inspection of the pdm alarm history did not show any alarms on or around the date of occurrence.Both the log and ibf files were able to be downloaded.Inspection of the log files did not find any issues regarding an extremely hot temperature.The log files show the device was operating at an expected temperature, and no drastic changes in temperature were observed.Inspection of the battery and battery compartment did not show any damages or defects that would indicate the battery reached a very high temperature.No evidence was found that would indicate the device was operating at a higher than expected temperature.The pdm successfully paired with an unused pod and delivered a maximum bolus of 15 units.The pdm did not heat up during or after the completion of the bolus.The pdm was found to operate at an expected temperature during investigation.
|