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The reported event is confirmed, supplier manufacturing related.The x-force balloon dilation catheter was returned without the original packaging.An evaluation was completed.Visual evaluation noted no occlusions or irregularities in the balloon hub, portholes or outer shaft.Functional testing was performed introducing a 0.038" guidewire through the wire hub.An attempt was then made to fill the catheter balloon with distilled water using an inflation device but was not successful.A second attempt was made to inflate the balloon, it was able to be inflated but took almost a minute to do so.The balloon was then deflated using the inflation device, and that took almost a minute as well.The sample was dissected, and after the y hub was cut, a blockage of glue was observed to be present between the inner and outer shaft, which resulted in the inflation/deflation issues.Per the evaluation results ¿the blockage of glue in the inflation channel could be caused by the misuse of the cannula during the y-hub assembly due to operator distraction.¿ the device was attempted to be used for treatment purposes.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.A label/pack review is not required as a review of the label could not have prevented the reported event.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the actual/suspected device was inspected.
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