| Model Number |
N/A |
| Medical Device Problem Code |
Tear, Rip or Hole in Device Packaging (2385)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/02/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that during inspection at the warehouse, the inner pouch was found to be torn.There was no patient involvement.Attempts have been made and additional information on the reported event is unavailable at this time.
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Additional Manufacturer Narrative
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(b)(4).Report source: japan.The product is in process of being returned to zimmer biomet for the investigation.Once the investigation has been completed, a follow-up mdr will be submitted.Multiple mdr reports were filed for this event, please see associated reports: 0001825034 - 2022 - 02212, 0001825034 - 2022 - 02214.
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Event or Problem Description
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No additional event information to report at this time.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.Visual evaluation of the returned product/photographs provided found all three inner pouches were torn near the pre-tear location however none had torn into the sealed pouch.Review of the device history records identified no deviations or anomalies during manufacturing related to the reported event.The condition of the device when it left zimmer biomet is conforming to specification.The root cause of the reported event can be attributed to transit damage and a packaging design issue.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Search Alerts/Recalls
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