Device expiration date: unknown.Device manufacture date: unknown.Investigation summary: a complaint of the fill chamber missing a component was received.No product or photo was returned by the customer.The customer complaint of misassembly could not be verified due to the product not being returned for failure investigation.A device history record review could not be performed on model 10012564 because the lot number was invalid.Due to no sample being received, an investigation could not be performed, and a root cause could not be determined.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.
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