A device history record review was not conducted, based upon review of the information provided by the customer, as it does not indicate a problem with the initial manufacture or prior repair of the device.No product sample was received; therefore, visual and functional testing could not be performed.The reported issue could not be confirmed as no product sample was received for evaluation.If the product is returned, the manufacturer will reopen this complaint for further investigation.It was reported that minimal erythema was noted on infusion site.No medical or surgical intervention was reported.Operator of device unknown.This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# 617147.
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