The called report involved a patient on a iabp yesterday and the alarms they had.They wanted to discuss what may have been going on.They had a female patient post stent placement that had a fiberoptic iab place and connected to an ac3.The fiberoptic was not zeroed prior to insertion.They calibrated the fos.Once the patient was in the unit (cvicu), the staff started getting high baseline alarms.The pump would shut off.At one time they got a high-pitched constant alarm.They wanted to discuss what may have been going on.We discussed that the high baseline alarms are helium alarms, and the pump would stop pumping and give an audible tone.We discussed that high baseline alarms are often related to a kink to the catheter and the most frequent place for the kink is at the inser tion site.She stated that they would restart the pump.I explained that the constant alarm may have occurred if they had not silent the alarm before troubleshooting the issue.She stated that they finally switched the pump out for a second ac3 pump and they did not have any more alarms.The first pump was sent to biomed.They do not have the serial number of the pump.The iab has since been removed since the patient did not need the pump any longer.I explained that the high baseline alarm may have been due to an internal issue with the pump and switching the pump out was the correct troubleshooting.I explained that it would have been helpful if the staff had called the hot line at the time for quicker troubleshooting.The caller had no other questions.
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(b)(4).An ac3 m-force motor driver assembly was returned for investigation by the field service agent.A visual inspection of the m-force motor driver assembly was performed.It was noted that after removal of the cables that the internal pcb was misplaced, preventing proper reinsertion of the cable.To reinsert the cable, the pcb was pushed out of the way while simultaneously pushing the connector in.After functional investigation was completed, visual inspection of the internal hardware was performed.The pcb has stand-offs on one side, so the internal wires pushed on the other side to interfere with the cable in the manner noted above.The m-force motor driver and motor driver cables were installed into a known good ac3 for functional testing.The pump was powered up successfully.Pumping was initiated.The pump was run on battery power for over 60 minutes with no alarms.The pump was then plugged into the ac power outlet and run for an additional 5 hours with no alarms.The pump was then run for 60 minutes on battery power with an increased heart rate with no alarms.The voltages and balloon volumes were checked, and all were within specifications.A device history record review was conducted for the lot number with no relevant findings.The device passed all manufacturing specifications prior to release.The risk is acceptable based on evaluation standards.The returned device passed visual and functional testing.The reported complaint of frequent high baseline alarms was confirmed by the field service agent; however, the returned m-force motor driver passed functional testing during complaint investigation.The root cause of this complaint is undetermined.No further action required at this time.This will be monitored for any developing trends.
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