Unsolicited communication from premix remodulin pt reporting 1 cassette arrived from coram "busted" and unable to be attached to pump.Advised pt she may need to use emergency vial for mix.Pt states she is aware of how to mix and has done it in the past.Reports 1 cassette, (a different cassette than the "busted" cassette) this week also reported an error of "no disposable, damp tubing.Pt tried cassette on both pumps, checked for kinked tubing, and had to change to another cassette.2 cassettes are available for inspection.Advised to empty contents into a zip lock bag and throw into regular trash.Photographs were not provided.Set flow rate and volume delivered are unknown.Position of the pump when alarm occurred is unknown.This is a continuous infusion.Return tracking information is not available.No additional information is available at this time.Lot numbers for both cassettes: unknown.Reported to (b)(6) by pt/caregiver.
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