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We checked the returned unit and confirmed that the ccd module blackout.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd module.In addition, we confirmed that the insertion flexible tube (ift) fluid damage, the light guide cable fluid damage, the lg cable connector fluid damage, the control body cracked, the lcb distal cover glass cracked, the ccd driver pcb corroded, the electrical connector corroded, the bending rubber leak, the control body leak, and the bending rubber cut; however, they are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report "hr-rpt-0586(image failure)" and/or the risk analysis results, it was evaluated to submit mdr.
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