Unsolicited communication: patient called in reporting pump alarm.Alarm read "no disposable pump wont run".Patient tried cassette (lot number: unknown) on back up pump with same issue.Patient mixed new cassette and tried again on back up pump (serial: (b)(4)) but was giving priming issues and same error message.Patient tried cassette again on first pump and infusion was running smoothly.Photographs were not provided.Set flow rate and volume delivered are unknown.Position of the pump when alarm occurred is unknown.This is a continuous infusion.Return tracking information is not available.No additional information is available at this time.Event is for one cassette and one pump.
|