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We checked the returned unit and confirmed that the vertical lines in the ccd image.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd module.In addition, we confirmed that the distal body broken, the segment broken, the light guide fiber bundle (lcb) broken, the bending rubber leak, and the bending rubber cut; however, they are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report "hr-rpt-0586(image failure)" and/or the risk analysis results, it was evaluated to submit mdr.
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