| Catalog Number |
07475918190 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/12/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The samples had been initially tested immediately after thawing.The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable low igf-1 elecsys results from cobas e 801 analytical unit serial number (b)(4) that did not match the clinical picture of the patients.One example was provided of an initial result of 80.2 ng/ml and a repeat result of 149 ng/ml.The questionable results were reported outside of the laboratory and were questioned by the physician.The repeat results fit the patients' histories and were considered valid.
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Additional Manufacturer Narrative
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The investigation did not identify a product problem.The cause of the event could not be determined.The event was consistent with a preanalytical issue as the problem appeared to be solved when the samples were not frozen but just cooled.The calibration and qc data do not point to a reagent or instrument problem.
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Search Alerts/Recalls
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