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We checked the returned unit and confirmed that the ccd driver pcb disconnected wires.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd driver pcb.In addition, we confirmed that the insertion flexible tube (ift) compressed, the angle wire play, and the u/d pulley wire worn out; however, they are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report "hr-rpt-0586 (image failure)" and/or the risk analysis results, it was evaluated to submit mdr.
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