| Model Number |
39304 |
| Medical Device Problem Code |
Nonstandard Device (1420)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/27/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the male external catheter did not work for the patient.They were wide bands but patient was sent a sub same product but diff com.They closed up at night due to much glue patient got retraction at night and leaked.
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.The device was not returned.
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Event or Problem Description
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It was reported that the male external catheter did not work for the patient.They were wide bands but patient was sent a sub same product but diff com.They closed up at night due to much glue patient got retraction at night and leaked.
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Additional Manufacturer Narrative
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The reported event was inconclusive.No sample was returned for evaluation.It was unknown whether the device had met specifications.The product was used for treatment purposes.It was unknown whether the product had caused the reported failure.A potential root cause for this failure could be due to "operator error".The lot number is unknown; therefore, the device history record could not be reviewed.A labeling review was not performed because labeling could not have prevented the reported failure.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Search Alerts/Recalls
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