| Model Number |
N/A |
| Medical Device Problem Code |
Appropriate Device Problem Term/Code Not Available (3191)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
09/12/2022
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
(b)(4) customer has indicated that the product will not be returned because product location is unknown.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.Product location unknown.
|
| |
|
Event or Problem Description
|
|
It was reported that surgeon noticed the device package was not sealed properly upon opening.Attempts to obtain additional information have been made; however, no more is available at this time.
|
| |
|
Additional Manufacturer Narrative
|
|
This follow-up report is being filled to relay additional information, which was unknown at the time of the initial medwatch.Reported event was unable to be confirmed due to limited information received from the customer.Visual evaluation of the returned product identified the sterile packaging was not returned with the device.Device history record (dhr) was reviewed and no discrepancies relevant to the reported event were found.A definitive root cause cannot be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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| |
|
Event or Problem Description
|
|
No further event information available at the time of this report.
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| |
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Search Alerts/Recalls
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