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Initial reporter phone#: unknown.There were multiple lot numbers reported to be involved.The information for each lot number is as follows: medical device lot #: 1013936, medical device expiration date: 31-jan-2026, device manufacture date: 16-feb-2021.Medical device lot #: 1013938, medical device expiration date: 31-jan-2026, device manufacture date: 26-feb-2021.Investigation summary: no samples, only 2 photos, were provided to bd medical ¿ pharmaceutical system (bdm-ps) for analysis.Bdm-ps performed a batch history record¿s review (bhr) including a review of all data collected during in process and quality inspections.The batches involved in this complaint meet all acceptable quality levels (aql¿s), were manufactured and released according to applicable procedures and specifications.As this is a market event, the reported condition detected is not part of a sampling plan that allows to conclude about the whole batch, therefore the aql is not applicable.The batch was manufactured and released according to applicable procedures and specifications.Consequently, bdm-ps will not define corrective or preventive actions following the investigation of this complaint.2 photos were observed to have the needle broken.It was unclear to whether the needle was found broken before, during or after usage, making it inconclusive at which action/stage the needle was broken.Based on the sample analysis bd assigned a quality criteria that is related to the reported condition and identified in the agreed specification.After reviewing the occurrence, irrespective of root cause, it is within the specification and no further action will be assigned.The report will not be updated if the sample is received after the approval of this report.Unconfirmed: bd could not confirm the reported condition.Note: this is the classification since we are unable to determine at what stage the damage occurred.
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