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Tidi was notified per fda report (b)(4) of customer issue with part 2551.Customer reported they had the restraint on their patient, patient on occasion was aggressive.A nurse was helping turn patient when the nurse unclipped the soft wrist restraint on patient's left arm, they found the clip to be broken.No harm was reported for this patient.The nurse promptly replaced the restraint with a new one.
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Evaluation summary: this product is sold in pairs but only a single restraint was returned.For the bed connecting strap, one of the prongs of the male buckle component has broken off.The broken piece prong was not returned for investigation.The other end of the bed connecting strap with a female buckle component was not returned.No issues found with the hook and loop, blue quilting wrist cuff, and webbing.No issues found with the stitching throughout the product assembly.All labeling is present and legible.Evaluation of the returned product did not find any voids, bubbles, or cracks in the broken area that would suggest that it is related to a material or processing issue.A possible root cause for this deficiency is believed to be misaligned prongs during use.Product was pulled from inventory in an attempt to replicate this defect, however the defect could not be replicated.Customer reported the patient was aggressive on occasion which the ifu warns do not use this device with someone who has continued highly aggressive or combative behavior, self-destructive behavior, or deemed to be an immediate risk to others or to self.Product testing was performed at the manufacturing site.A sample pull test was performed on 44 samples from lots t22071810 and t22092908.All 44 samples evaluated passed the pull test requirements of 130 lbs.Instructions for use (ifu) were reviewed and found to provide adequate instructions and warnings for safe and effective use of the device.Per the ifu: before each use, check cuffs and straps for cracks, tears, and/or excessive wear or stretch, broken buckles or locks, and/or that hook-and-loop adheres securely as these may allow patient to remove cuff.Discard if device is damaged or if unable to lock.Additionally, the ifu warns: do not use this device with someone who has continued highly aggressive or combative behavior, self-destructive behavior, or deemed to be an immediate risk to others or to self.And additional or different body or limb restraints may be needed: if the patient pulls violently against the bed straps.At this time there is no evidence that a manufacturing non-conformity contributed to the reported complaint and the instructions for use were reviewed and determined to provide adequate instructions and warning for the safe and effective use of the device.Therefore, no corrective or preventative actions are necessary.All complaints are trended and reviewed by management on a monthly basis.As part of this monthly review, any excursion above the control limits for this failure mode will be assessed, documented and acted upon as warranted.Fda report# (b)(4) / manufacturer reference file (b)(4).
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