| Model Number |
BV PULSERA |
| Medical Device Problem Code |
Unexpected Shutdown (4019)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/09/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Note: we have not completed our investigation of this event.We will file a follow-up report at the completion of the investigation.Internal cross reference: complaint pr# (b)(4).
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Event or Problem Description
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It was reported to philips that the device switched off during a procedure and displayed "generator error".It is unknown if the procedure was able to be completed.No patient harm was reported.Philips has started an investigation for this complaint.
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Additional Manufacturer Narrative
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Additional narrative: on the 10th of october philips reported that the system shut down during a procedure and displayed "generator error".This device failure did not lead to a death or a serious deterioration in the state of health of a patient, user or other person and based on historical data it's unlikely to do so were it to recur.Based on re-evaluation we do not consider this a reportable event.Corrected data: updated codes as per investigation outcome.Based on re-evaluation this complaint is not considered reportable.
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Search Alerts/Recalls
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