| Model Number |
900076 |
| Medical Device Problem Code |
Defective Component (2292)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/05/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Coopersurgical, inc.Is currently investigating the reported condition.
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Event or Problem Description
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The trigger press stays active and the liquid nitrogen keeps spraying.Wallach ultra freeze 900076 (b)(4).
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Event or Problem Description
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The trigger press stays active and the liquid nitrogen keeps spraying 1216677-2022-00277 wallach ultra freeze 900076 (b)(4).
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Additional Manufacturer Narrative
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Investigation no sample returned review dhr *analysis and findings complaint (b)(4) distribution history: this complaint unit was manufactured at csi on 10/288/2021 under wo #(b)(4) and shipped on 11/23/2021.Manufacturing record review: dhr 278444 was reviewed and no non-conformities, related to the complaint condition, were noted.Incoming inspection review: not applicable.Service history record: no additional service history records found for this unit.Historical complaint review: a review of the 2-year complaint history showed similar reported complaint condition.Product receipt: the complaint unit was placed on rma 337508.However, the unit was not received as of 12/12/2022.Visual evaluation: a visual evaluation could not be completed as the complaint unit has not been returned to coopersurgical.If the unit should be returned at a later date, it will be evaluated, and any findings will be appended to this investigation.Functional evaluation: an evaluation could not be completed as the complaint unit has not been returned to coopersurgical.If the unit should be returned at a later date, it will be evaluated, and any findings will be appended to this investigation.Root cause: a root cause is not determinable as no unit was returned for an evaluation.*correction and/or corrective action no further corrective action is necessary.No further training required.*preventative action activity coopersurgical will continue to monitor this complaint condition for trends.
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Additional Manufacturer Narrative
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Product receipt: the complaint unit was returned for repair.Visual evaluation: a visual inspection revealed that the plunger stem was over pressed.Functional evaluation: a functional test of the returned device confirmed the complaint condition.Root cause: a definitive root cause cannot be determined at this time.However, based on other repaired units with a similar problem, the replacement of the plunger resulted in smoother movement, thus resolving the issue.
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Event or Problem Description
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No additional information is available.Wallach ultra freeze 900076 (b)(4).
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Search Alerts/Recalls
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