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This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms#: 617147.No lot number was provided; therefore, device history record review could not be completed.No product sample was received; therefore, visual and functional testing could not be performed.Although no product was returned, an investigation was able to be conducted using the source files for the instruction of use(ifu).The alleged discrepancy was identified, and additional actions were submitted to the graphics labeling supervisor and graphics designer of the manufacturing site.The root cause was unable to be determined.Actions were taken to mitigate the reported issue: the manager, global technical communications was notified of the issue and a technical writer has been assigned to manage the translation updates for the product ifu.As a preventative measure, the translation vendor will be contracted to review all the languages to confirm that there are no additional errors.
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