| Model Number |
0502-414-070 |
| Medical Device Problem Code |
Optical Problem (3001)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/30/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.The device manufacturer date is not known at this time.However, should it become available it will be provided in future reports.
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Event or Problem Description
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It was reported that there was poor image during procedure.
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Event or Problem Description
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It was reported that there was poor image during procedure.
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Additional Manufacturer Narrative
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This scope was not received for evaluation at stryker endoscopy.This scope was received at henke for evaluation.Based on the henke service record attached, the reported failure "dark cannot see" was confirmed.According to henke: scope evaluated as a level 3.Bent needle, distal tip/fiber damage, broken lenses in system, distal negative chipped on edge, scratches on needle, residue on external optics.Probably root cause for this failure is: the complaint for ¿dark, cannot see¿ has been confirmed and is due to customer use and handling.The device manufacture date is not known.The reported failure mode will be monitored for future reoccurrence.
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Search Alerts/Recalls
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