It was reported that the battery of the rotaflow is defective.The failure occurred during patient treatment.No harm to any person has been reported.A getinge service technician repaired the affected rotaflow console (rfc) (serial#(b)(6) on (b)(6) 2022.The technician replaced the akkupack ni-cd 24v 132wh (rfc) (material#70101.7188).After the replacement the device is working as intended.As stated by the getinge field service technician it is possible that the battery was not fully charged during operation.The affected battery was in use for almost 2 years and was due to replacement.Therefore the root cause could be determined as the lifetime of the battery was due.Based on these investigation results the reported failure could be confirmed.The product in question was produced in 2009-10-01.The review of the non-conformities has been performed on (b)(6) 2022 for the period of (b)(6) 2009 to (b)(6) 2022.It does not show any non-conformity in regard to the reported product and failure.There is no indication on manufacturing issues occurred during this time, thus production related influences are unlikely.In order to avoid reoccurrence of the reported failure, the customer will be informed by the getinge sales and service unit (ssu) to follow the chapter in the instruction for use heart-lung support system rotaflow system| 4.4 | en | v15.Chapter 3.3.4 check battery capacity every 6 months, at the latest.The battery must be replaced by the authorized technical service every 2 years, at the latest.The battery must be replaced sooner if it cannot be fully charged within 8.5 hours or if the system cannot be operated with the fully charged battery.Chapter 5.6.1 before starting the application, check the points listed in "check before every use".Before each use, ensure that the batteries are fully charged.If the battery capacity is low an acoustic signal sounds on the device.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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