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On 9/28/2022, it was reported by a sales representative via email that an a patient underwent a reverse modular shoulder procedure on (b)(6) 2020.During this procedure an ar-9501-13s apex humeral stem, an ar-9502f-39lcpc suture cup, an ar-9503m-03 humeral insert, an ar-9560-28-4 modular baseplate, an ar-9561-35s central screw, an ar-9563-36 peripheral locking screw, an ar-9563-40 peripheral locking screw, and an ar-9564-2839-lat glenosphere, were successfully implanted.Two years later, on (b)(6) 2022, patient underwent a revision reverse total shoulder procedure because the central and peripheral screws broke off the baseplate.Additional information received on 9/30/2022: during revision surgery on (b)(6) 2022, an ar-9560-28-4 modular baseplate, an ar-9561-35s central screw, an ar-9563-36 peripheral locking screw, and ar-9563-40 peripheral locking screw, and an ar-9564-2839-lat glenosphere were removed.Procedure was completed by implanting an ar-9502-39arca univers revers ca humeral head adapter from lot number 18.00756 and an ar-9550-19rca univers revers ca humeral head from lot number 10248799 were implanted.
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Review of this complaint confirmed the event summary code selection and an investigation including a product history review was performed as required.The complaint device was not returned for investigation, however, picture(s) of the complaint device were provided and used for investigation.The investigation confirmed the reported condition.The probable cause of the event was not able to be determined.The investigation did not change the potential harm(s) identified.Complaint trending for this event will be performed per wi-000100100.
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