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Received five 0034880 in original packaging.Lot number was verified.Performed a visual inspection, the seal placement is incorrect, and width is smaller than it should be.Performed a functional inspection, the devices were dye leak tested per tm-10-217 rev.F which indicated that the packaging had an insufficient heat seal on three of the packages.The manufacturing documents from the device history record have been reviewed with special attention to the manufacturing and inspection of the product.The product released for distribution was found to have met all specifications prior to shipment.A 2 year lot history review was conducted and found this is the only event with a quantity of 5 units for this lot number and failure mode however, only 3 units are confirmed.A two-year review of complaint history revealed there has been a total of 11 complaints, regarding 18 devices, for this device family and failure mode.During this same time frame 7,625,650 devices have been manufactured and shipped worldwide.Should all the complaint devices have been found confirmed for this reported failure, the rate of failure would be 0.000002.This issue will continue to be monitored through the complaint system to assure patient safety.
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During incoming inspection, the distributor rejected this device, 0034880, for an insufficient heatseal.There was no contact with the patient as this was found during incoming inspection.This will be reported as a malfunction with potential for injury upon reoccurrence.
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