A hemodialysis (hd) clinic operations manager reported to fresenius via email that a dialyzer was leaking.Attached to the email were photos that showed blood had leaked externally from the dialyzer.There was no indication that the blood leak resulted in an patient injury or harm, nor was there any report of required medical intervention.The patient's estimated blood loss (ebl) is not known.Multiple attempts were made to obtain additional information, and thus far no further details have been provided.
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Plant investigation: no sample was returned to the manufacturer for evaluation.A definitive conclusion regarding the complaint incident cannot be reached based on the information provided.However, four photos were provided.The first photo shows an up-close view of the dialyzer label.The second and fourth photos show an up-close view of the header cap and there appears to be blood present in the threads and pooled on the rim.The third photo shows blood on the floor.A production records review was performed on the reported lot.An investigation of the device history records (dhr) was conducted by the manufacturer.There was no indication of product nonacceptance, deviation, non-conformance, rework, labeling or process control failure during the manufacturing process which could be associated with the reported event.The lot met all release criteria.Continuous improvement is of the utmost importance to fresenius medical care as we strive to provide dialysis products of the highest quality to our patients.Reports of leaking product are investigated both individually as complaints, as well as via the nc/capa program, in order to assess and improve our products and processes.Vision systems and blood leak reduction capas are recent examples of leak related investigations directed at an overall reduction in dialyzer leaks.The leak was confirmed with the provided photos.Potential causes of header leaks include damage to the threads, cracked header caps, and polyurethane (pu) buildup on the threads causing torque not to be met, delamination, a pu sliver under the o-ring, or a damaged o-ring.The probable cause for this failure to occur could be rough handling (causing cracks or physical damage), and anomalies during the manufacturing process such as incorrect potting ratios or incorrect placement of a dialyzer in the carousel.Since it is unknown what type of leak may have occurred as no sample was provided, the probable cause could not be established.
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A hemodialysis (hd) clinic operations manager reported to fresenius via email that a dialyzer was leaking.Attached to the email were photos that showed blood had leaked externally from the dialyzer.There was no indication that the blood leak resulted in an patient injury or harm, nor was there any report of required medical intervention.The patient's estimated blood loss (ebl) is not known.Multiple attempts were made to obtain additional information, and thus far no further details have been provided.
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