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Due to the automated mes system there are controls in the manufacturing process to ensure the product met specifications upon release.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.The device was returned and the lot number was not confirmed as the packaging was not returned with the device.During visual inspection, the main coil was found to be detached and stuck in a microcatheter.The device was found kinked/bent and stretched with coil delivery wire and introducer sheath not returned.Functional testing was not performed as the coil was returned detached.The reported event of main coil failed/unable to detach could not be confirmed.The device failed to meet specifications when received for complaint investigation based on the analyzed anomalies noted to the device.During analysis, main coil was found to be detached inside the returned microcatheter.Also, the main coil was found to be kinked/bent and stretched.The coil delivery wire and coil introducer sheath were not returned.An assignable cause of not confirmed will be assigned to the as reported event main coil failed/unable to detach as the event was not confirmed during the analysis.An assignable cause of procedural factors will be assigned to the as analyzed events main coil kinked/bent, main coil stretched and main coil prematurely detached during use as these defects appears to be associated with a product that met stryker design and manufacturing specifications and was used in accordance with the dfu, but performance was limited due to procedural factors during use.
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