Model Number ROB10013 |
Device Problems
Connection Problem (2900); Unintended Application Program Shut Down (4032)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/03/2022 |
Event Type
malfunction
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Event Description
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It was reported that during a cori assisted tka procedure, upon pressing unlock it was received the error "communication error.Please contact robotics customer support.Press quit to exit the application".As such they were forced to quit.The light above the drill remained lit the entire time.It was tried to re-entered the case, and received the same error message when trying to unlock the drill.After, press quit, unplugged the drill for ten seconds and went back into the case.Additionally, during milling of the distal femur, it was received the "system timeout error" near the end of bone prep for the distal femur.It was tried pressing continue twice, but the error would not clear.Exited the case, unplugged the drill for ten seconds, and re entered the case.It was able to finish burring the femur and tibia after the restart.Surgery had been completed after a non-significant delay, with the same.Patient was not harmed.
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Manufacturer Narrative
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Internal complaint reference: (b)(4).
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Manufacturer Narrative
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The real intelligence robotic drill, part # rob10013, serial # sn (b)(6), used for treatment, was returned for evaluation.A relationship between the reported event and the device could not be established.Nothing was identified visually that contributed to the reported problem.A functional evaluation was performed.The reported problem was not confirmed.No errors were found during testing of the device, however it was observed that nearly all of the wires had been damaged previously.Although the reported problem was not confirmed through a visual or functional evaluation, a possible contributing factor may be related to the solder repairs of the motor wiring causing intermittent connection issues.A review of manufacturing and service records indicate the device met all specifications upon release into distribution.A complaint history review for similar reported/confirmed complaints found similar events.A historical escalation event review was completed.A review of prior escalation actions found no actions applicable to the scope of the reported complaint.The failure mode and associated risk have been anticipated within the risk file and the documented risk level is still adequate.Although no further containment or corrective action is recommended or required at this time, the failure mode will continue to be closely monitored through complaint investigation and trended through post market surveillance activities.
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Manufacturer Narrative
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H9: if action reported to fda under 21 usc 360i(f), list correction/removal reporting number, h7: if remedial action initiated, check type section h3, h6: the real intelligence robotic drill, part # (b)(4), serial # (b)(6), used for treatment, was returned for evaluation.A relationship between the reported event and the device could not be established.Nothing was identified visually that contributed to the reported problem.A functional evaluation was performed.The reported problem was not confirmed.No errors were found during testing of the device, however it was observed that nearly all of the wires had been damaged previously.Although the reported problem was not confirmed through a visual or functional evaluation, factors that may have contributed to the reported symptom may be associated with an intermittent failure of the drill exposure motor due to the thermo-mechanical stress induced within the motor at the encoder and electrical noise on the console error status inputs to the drill exposure motor encoder.A review of manufacturing and service records indicate the device met all specifications upon release into distribution.A complaint history review for similar reported/confirmed complaints found similar events.We have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.A historical review concluded that the lot, serial number or part number reported in this event is related to a corrective/preventive action already implemented.The failure mode and associated risk have been anticipated within the risk file and the documented risk level is still adequate.Continuous improvements have been made to the cori robotic drill and manufacturing processes to reduce drill disconnection error messages.These improvements consisted of: 1.A hardware update to the cori console to reduce noise on the internal electronics.2.An update to the cori system¿s software and firmware to improve the user experience when error messages are displayed, and 3.A hardware update to the cori drill to reduce mechanical stress on drill exposure the motor.The first two improvements are fully deployed.The third improvement is being deployed for new orders and as drills are returned for routine servicing.Also, smith+nephew is voluntarily performing a recall/field notification for the cori real intelligence robotic drill.Should any additional information be received the complaint will be reopened.The failure mode will continue to be closely monitored through complaint investigation and trended through post market surveillance activities.H6: component code, type of investigation, investigation findings and investigation conclusions.
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Search Alerts/Recalls
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