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Device evaluation: the device was not returned at the manufacturing site, as it was discarded; therefore, product testing could not be performed, and the customer¿s reported complaint could not be verified.Manufacturing record review: the manufacturing records for the intraocular lens were reviewed.The product was manufactured according to specifications.The search revealed that no similar complaint for this production order number has been received.Conclusion: as a result of the investigation there is no indication of a product quality deficiency, and the reported issue could not be confirmed.Multiple attempts have been made to obtain additional information regarding the event; however, no additional information is available.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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