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Product complaint # (b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon inc, or its employees that the report constitutes an admission that the product, ethicon inc or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.Additional information was requested, and the following was obtained via: in event description indicates "the needles popped off of the suture "as if they were pop-offs" multiple times" & "there was an issue with suture from the same box doing the same thing during previous day's case": according this could you please confirm if there were just two different cases with this problem? please clarify as far as i know only two cases.I asked the witnesses for more info two weeks ago and they have not responded.Could you please clarify if just one device present this issue (pull off suture needle) in this one procedure? please confirm if it occurred more than one time in this single procedure, please provide quantity of product with this issue im am sorry but the witness did not respond to my question.Could you please clarify if the patient suffer from any sign or consequence due to this issue? please provide more details no harm to patient.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.
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