Patient was cleared for mri.Staff member brought patient into the scanner for mri right foot then the scanner gave issues.Scanner table would not go in, centering light not recognized by the machine.Technician tried many ways to get scanner to work to no avail.Technician pulled the patient out of the scanner and sent patient back to emergency department due to getting orders to do mri on a different stat.Contributing factors: technology issues.Immediate actions: philips company called to look at scanner.Xray taken of patient's foot after failed mri; mri of right foot successfully preformed later in the day.Follow up: service has been called for table issue.This has been happening repeatedly; department manager escalated service request with philips.
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