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No further follow-up is planned.Evaluation summary: the mother of a male patient reported that the plunger of her son's humapen luxura hd device did not go down and the pen was not dispensing insulin.The patient experienced increased blood glucose.The device was not returned for investigation (batch 1706g06, manufactured june 2017), but troubleshooting was performed with guidance from a trained professional and the issue was resolved.As the device was able to dispense insulin, the presence of a malfunction could not be confirmed.All humapen luxura hd devices are assessed for injection screw travel at the end of the manufacturing process, thus ensuring device functionality with high probability.The patient's mother reported that the device was stored in the refrigerator.The core instructions for use states to not to store the device in a refrigerator.There is evidence of improper storage.The patient stored the device in the refrigerator.It is unknown if this is relevant to the event of increased blood glucose.
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Lilly case id: (b)(4).This report is associated with product complaint: (b)(4).This spontaneous case, reported by a consumers who contacted the company to report adverse event and product complaint (pc), concerned a male patient of unknown age and origin.Medical history and concomitant medications were not provided.The patient received insulin lispro (rdna origin) (humalog 100u/ml) cartridge via a reusable humapen luxura hd pen, for the treatment of an unknown indication, beginning on an unknown date.Dose and frequency were not provided.On an unknown date, after starting the insulin lispro treatment, the humapen luxura hd pen was not dispensing insulin lispro.The plunger did not went down, but the dose selector knob and injector were operating normally.Due to this issue, on unknown date, the patient experienced high glucose (pc (b)(4), lot number 1706g06) and was hospitalized for one day.According to reporter, the increase in the glucose rate was due to the problem in the humapen luxura hd pen.During the initial report, a troubleshooting was performed with device, so the plunger was released and the device was able to dispense the insulin lispro again.It was stated the needle was not reused and the humapen luxura hd device was not stored with needle attached.No information regarding corrective treatment, outcome of the event and status of insulin lispro treatment was provided.It was unknown who operated the device and if the person was a trained user.This device model and reported device had been used for less than a year.Devices return was not expected since troubleshooting was performed during the call and complaint was resolved.The reporting consumers did not provide the relatedness of the event with the insulin lispro treatment but related with humapen luxura hd.Edit 28oct2022: upon review, added description of pc in the narrative.Edit 31oct2022: upon review for expedite reporting purposes, amended information regarding return status into device statement and amended some chronological order in case narrative.Update 03nov2022: additional information received on 02nov2022 from the global product complaint database.Entered device specific safety summary (dsss).Updated the medwatch fields/ european and canadian (eu/ca) device information for pc (b)(4) associated with lot number 1706g06 of humapen luxura hd pen.Updated improper use and storage from no to yes, date of manufacturer, device return status to no.Corresponding fields and narrative updated accordingly.Edit 03nov2022: updated medwatch fields for expedited device reporting and added contact log accordingly.No new information added.
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