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Device evaluation: two sample was returned for investigation.The returned samples were received in unused condition inside a plastic bag.The sample was visually inspected under normal conditions of illumination to detect conditions that could cause functional issues.No obstructions, damaged, broken, or other defects were detected in none of the joins of the product.For functional testing, the samples were filled with air (leak test) to see if there was any functional problem, then the cuff was measured for symmetry.The cuff was inflated symmetrically for two samples; complaint was not confirmed.No fault was found with the sample.Root cause was not addressed since the cuff had inflated symmetrically, and no corrective action was taken since the complaint was not confirmed.A device history record (dhr) review was conducted which indicated all inspections were completed and no issues were noted during manufacture.This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).
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