| Model Number |
LP-10-120 |
| Medical Device Problem Code |
Output Problem (3005)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/25/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Coopersurgical, inc.Is investigating the reported conditon.
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Event or Problem Description
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Generator is operating intermittently 1216677-2022-00294 leep precision intg.Sys.Lp-10-120 e-complaint-(b)(4).
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Additional Manufacturer Narrative
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Investigation review dhr inspect returned samples *analysis and findings complaint (b)(4).Distribution history: this complaint unit was manufactured at csi on 08/09/2022 under wo's (b)(4) & (b)(4) and shipped on 08/29/2022.Manufacturing record review: dhr's 315272 & 315053 were reviewed and no non-conformities, related to the complaint condition, were noted.Incoming inspection review: not applicable.Service history record: no additional service history records found for this unit.Historical complaint review: a review of the 2-year complaint history showed similar reported complaint condition.Intermittent function was noted on 2 other complaints.One was not returned and the other was related to a recall for lack of isolation in coag mode which is not relevant.Note: this unit was manufactured after the corrective actions were in place under the capa/recall.As such, any similarity in the problem description related to a previous complaint in the 2-year complaint history is coincidental.Product receipt: the complaint unit was processed for a return under rma #(b)(4) and received 11/17/2022.Visual evaluation: visual examination of the complaint unit revealed physical damage.Functional evaluation: complaint unit was functionally evaluated and found to function properly.Root cause: the product tested to specification as the device was found to meet all visual and functional test specifications.Root cause not applicable as the complaint condition was not confirmed.*correction and/or corrective action the customer was sent a new system.As the returned system was found to function free of defects the generator (lp-20-120) was converted into a demo unit under wo #(b)(4) (b)(6) 2022.The other components of the system were scrapped out.Coopersurgical will continue to monitor this complaint condition for trends.No further corrective action is necessary no further training required.*was the complaint confirmed? no.
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Event or Problem Description
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Generator is operating intermittently 1216677-2022-00294-1 leep precision intg sys lp-10-120 e-complaint (b)(4).
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Search Alerts/Recalls
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