| Model Number |
828810PL |
| Medical Device Problem Code |
Device Unsafe to Use in Environment (2918)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/20/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A facility reported a certas plus valve (id: 828811pl) changed settings after going through mri (setting 3 to 4).An electronic programmer was used to return the valve to its original/desired setting.The valve was implanted on (b)(6) 2022.
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Additional Manufacturer Narrative
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The device involved in the reported incident is not available for evaluation.An investigation has been initiated based on the reported information.Upon completion of the investigation, a follow-up report will be submitted.
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Additional Manufacturer Narrative
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The certas valve (id (b)(6)) was not returned for evaluation after three good faith attempts (gfes) were made.Lot number information has not been provided; therefore, an evaluation of the device could not be performed, and device history record (dhr) could not be reviewed.The root cause(s) of the reported issue could not be determined.If additional relevant information becomes available in the future, this complaint will be reopened, and the respective evaluation performed.Trends will be monitored for this and similar issues.At present, we consider this complaint to be closed.
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Event or Problem Description
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N/a.
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Search Alerts/Recalls
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