| Model Number |
402S0425 |
| Medical Device Problem Code |
Inaccurate Information (4051)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/14/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the wrong item was inside the packaging.Operation completed with back up consignment implants on the shelf.
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Additional Manufacturer Narrative
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Once the investigation has been completed any additional information will be reported in a supplemental report.Device was discarded.
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Additional Manufacturer Narrative
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The reported event could be confirmed, since imaging provided by the customer confirmed the claw ii 4 hole 25mm sterile ortholoc 3dsi was not in the package.Investigation determined it was a t-hole plate instead.It was also determined that a claw ii 4 hole t-hole lot was in a vibratory process within 12 minutes as the claw ii 4 hole 25mm sterile ortholoc 3dsi.Based on investigation, the root cause was attributed to a manufacturing process related issue.The failure was caused by comingling of two different plates during the vibratory process.A nonconformance investigation was initiated to investigate in further detail and determine any additional necessary actions.
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Event or Problem Description
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It was reported that the wrong item was inside the packaging.Operation completed with back up consignment implants on the shelf.
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Search Alerts/Recalls
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