It was reported that the pump touch screen was unresponsive, the battery was depleting quickly and the gauge was inaccurate.It was also reported that the wake button was delayed in responding to touches and that the pump usb port was loose, and the pump battery intermittently could not be charged properly without the customer maneuvering the cable into the charging port at a certain angle.Customer declined to troubleshoot the issue with tandem technical support, therefore no additional information was obtained.
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