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We checked the returned unit and confirmed that the ccd module blackout.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd module.In addition, we confirmed that the angle wire fluid damage, the insertion flexible tube (ift) fluid damage, the segment fluid damage, the control body fluid damage, the down pulley wire fluid damage, the light guide cable fluid damage, the ccd driver pcb fluid damage, the lg cable connector fluid damage, the insertion flexible tube (ift) buckled, the control body corroded, the lg cable connector corroded, the operation channel leak, the distal body worn out, the light guide fiber bundle (lcb) defective, and the insertion flexible tube (ift) discolored; however, they are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report "hr-rpt-0586(image failure)" and/or the risk analysis results, it was evaluated to submit mdr.
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