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We checked the returned unit and confirmed that the ccd driver pcb fluid damage.Based on the result, we concluded that it was caused due to the fluid damage from the ccd driver pcb.In addition, we confirmed that the lg cable connector fluid damage, the water tube clogged, the lg cable connector corroded, the distal body worn out, the ccd signal wire worn out, the water nozzle sharp, and the angle wire grinding; however, they are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report "hr-rpt-0586 (image failure)" and/or the risk analysis results, it was evaluated to submit mdr.
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