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Operator of device: not applicable.Phone number: requested, unknown.This reported event has been reassessed and deemed reportable based upon the investigation of the actual sample.The actual sample and a reference photo were received for evaluation.The received sample was not visible to confirm that the blister packaging had a hole.To further evaluate the returned sample, the top film of the blister packaging was viewed under 100x magnification.The sample with cavity a wherein a hole and dents were observed on the top film.The received photo from te showed a blistered safety needle wherein a blister package was observed with a hole on the top film of the packaging.Retention samples were visually checked and confirmed free from any damage or holes on the blister package.Complaint file trend for damage to package for sg products covering fiscal year 2021 to 2022 (april 2021 to october 2022) showed 11 occurrences of damage to packaging or holes on blisters specific for sg2+2238 and sg3+2713 for pfizer market since june of 2021.The identified cause is the same from the previous complaints.Based on the results of our investigation, the damage or hole in the blister package is due to less air inside the blister package, the cushion between the film and needle (having a sharp edge/part of the molded component) becomes less, therefore, piercing (or having a dent) of the blister film is likely to happen due to product-to-product contact.It was observed that the hole on the packaging was also aggravated by additional product handling that may create further damage to the blister packaging.Based on the design of the sg2 packaging machine, the installation of a vacuum system is not feasible, therefore, the focus of the improvement is on the integrity of the blister related to the qualification of new blister packaging material as alignment to sg3.Target implementation is in may 2024.Since the corrective action of changing the film is not yet implemented, there is a likelihood of a similar hole on the blister to encountered during handling.Therefore, 100% visual inspection by tpc before shipment will continue until the use of the new film material.Terumo medical products (tmp) (importer) registration no.(b)(4) is submitting this report on behalf of terumo (philippines) corporation (manufacturer) registration no.(b)(4).
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It was reported that one perforated blister was found during manual insertion of the pouches inside the blisters.The sample was received on october 24, 2022.Based on the actual sample evaluation, the hole on the blister affecting sterility was not visible to the user therefore the probability of using this unsterilized product was high.This event occurred pre-treatment.No patient involvement.
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