MAQUET CARDIOPULMONARY GMBH HEART LUNG MACHINE; PUMP, BLOOD, CARDIOPULMONARY BYPASS, NON-ROLLER TYPE
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Model Number MCP00706291#ROTAFLOW PUMP MODULE |
Device Problem
Battery Problem (2885)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/11/2022 |
Event Type
malfunction
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Event Description
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The event occurred in china.It was reported that during use the ac power of the rotaflow console (rfc) was automatically cut off.The rfc was switched automatically to the battery power.But the error message ¿bat.Err¿ was displayed.The customer was using the hand crank.After using the hand crank the patient's condition was normal and the patient was weaned off the machine.According to the getinge field service technician, the battery capacity was tested about 1 week before the event and the test found out that the battery could not be charged.Since the battery was charged continuously for more than 8.5 hours last time, the battery could not be maintained normally after the ac power was disconnected.Therefore, the battery voltage was not checked before this use, and the ac power supply was always used.No harm to any person has been reported.Complaint id: 721599.
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Manufacturer Narrative
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The investigation is ongoing.Further information has been requested but has not yet been received.A follow up medwatch will be submitted when additional information becomes available.
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Manufacturer Narrative
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The event occurred in china.It was reported that during use the ac power of the rotaflow console (rfc) was automatically cut off.The rfc was switched automatically to the battery power.But the error message ¿bat.Err¿ was displayed.The customer was using the hand crank.After using the hand crank the patient's condition was normal and the patient was weaned off the machine.According to the getinge field service technician, the battery capacity was tested about 1 week before the event and the test found out that the battery could not be charged.Since the battery was charged continuously for more than 8.5 hours last time, the battery could not be maintained normally after the ac power was disconnected.Therefore, the battery voltage was not checked before this use, and the ac power supply was always used.No harm to any person has been reported.The rotaflow console with s/n (b)(6) was investigated by a getinge field service technician and the reported failure could be confirmed.The rfc (rotaflow console) power supply board (article number 701011675) has been replaced.After the replacement the device is working as intended.An investigation of a rotaflow system that exhibited a similar issue "battery error" was performed in getinge life cycle engineering.The most probable root cause could be determined as a defective current measurement ic (ic2) on the power supply board.This provides an incorrect battery current signal.This signal interferes with the functioning of the microprocessor.Based on these investigation results the reported failure "bat.Err" could be confirmed.The review of the non-conformities was performed on 2022-11-16 and during the period of 2020-07-01 to 2022-11-16 does not show any non-conformity in regard to the reported product and failure.There is no indication that manufacturing issues occurred during this time, thus production related influences are unlikely.The affected rotaflow console in question was produced in 2020-07-01.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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Event Description
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Complaint id: (b)(4).
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