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H10: manufacturing review: this event is determined to be expected and a potential out of box failure issue was identified, therefore a device history record review and manufacturing review is requested.Investigation indicates that the reported issue was unconfirmed and was not a manufacturing or supplier related issue. investigation summary: the encor driver was received for evaluation.The encor driver was visually inspected upon receipt and was found to be in good overall condition and functions normally.Also, found that the sensor cover was scratched.The device was functionally tested and passed the tests during evaluation.No other anomalies were identified.Therefore, investigation is determined to be unconfirmed for reported device sampling without pressing buttons as soon as attached to fire forward.The root cause for the device sampling without pressing buttons as soon as attached to fire forward cannot be determined as the problem could not be reproduced.Labeling review: a review of product labeling documentation (e.G., procedural instructions, indications, warnings, precautions, cautions, possible complications, contraindications, nursing guide, and unit label) did not find any product labeling inadequacy.H10: d4 (expiry date: 12/2099).H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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