Model Number ROB10024 |
Device Problem
Unintended Application Program Shut Down (4032)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/31/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Smith & nephew is submitting this report pursuant to the provisions of 21 c.F.R.Part 803.This report may be based upon information which smith & nephew has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, smith & nephew, or its employees, that the report constitutes an admission that the device, smith & nephew or its employees caused or contributed to the potential event described in this report.(b)(4).
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Event Description
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It was reported that, during a cori-assisted tka, while on the gap balancing screen, the entire system shut down and on the front console screen an icon of a little blue man reading a book was observed.The unit was plugged in to a red outlet as indicated.The system was rebooted and the surgeon was able to resume on the gap balancing screen where he left off.When the surgeon clicked on to the following screen to proceed, the computer took him back to the stressed rom screen to collect his gaps.The surgeon recollected his gaps a second time for safe measure and proceeded with the case, after a delay of less than 30 min, with the same device.The patient was not harmed.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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Manufacturer Narrative
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H3, h6: the real intelligence cori, part number rob10024, serial number sn000433, used for treatment was not returned for evaluation.A relationship between the reported event and the device could not be established.A complaint history review for similar reported/confirmed complaints has identified prior events.A review of manufacturing records indicate the device met all specifications upon release into distribution.The failure mode and associated risk have been anticipated within the risk file and the documented risk level is still within the product risk profile.Although the reported problem was not confirmed through a visual or functional evaluation, factors contributing to the reported symptom may have been associated with console software bug.Based on the investigation, the need for a corrective action is not recommended or required at this time.Should any additional information be received the complaint will be reopened.The failure mode will continue to be closely monitored through complaint investigation and trended through post market surveillance activities.
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Search Alerts/Recalls
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