| Model Number |
E801 |
| Medical Device Problem Codes |
Low Test Results (2458); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/09/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The initial reporter stated they received discrepant results for one patient sample tested with elecsys insulin on a cobas 8000 e 801 module.No incorrect results were reported outside of the laboratory.The sample initially resulted in an insulin value of 0.778 uu/ml and repeated as 7.24 uu/ml.The repeat value was considered correct.The insulin reagent lot number was 63345601.The reagent expiration date was requested, but not provided.
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Additional Manufacturer Narrative
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There were no alarms on the last calibration performed on 25-oct-2022.Quality controls were within range.There was no indication of a reagent or instrument performance issue.Upon review of the alarm trace, no relevant alarms were observed.The field service representative performed maintenance on the analyzer.The investigation could not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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